Answers to the most common questions
Choose the product you want to learn more about. Each question was answered by our experts. If you don’t find your question here, don’t hesitate to contact us!
End User Computing
What is Geetoo MongoDB?
Universal, document and distributed database suitable for modern cloud development.
Who is MongoDB for?
MongoDB is designed for applications and developers who use NoSQL databases.
What does running MongoDB in “as a service” mode mean?
You don’t have to worry about configuring replication, monitoring security, deploying new patches or updates. You don’t have to deal with the infrastructure in the background at all. We handle all these operational matters for you.
Do you offer MongoDB hosting (I will manage MongoDB myself)?
Yes, we can only offer hosting of MongoDB itself by prior agreement.
What SLAs do you provide for Geetoo MongoDB?
We provide 99.99% SLA.
For what period of time can I purchase the product?
We offer the product for an indefinite duration, but for a minimum of one month.
I would love to use Geetoo MongoDB, but I can’t consume it in the cloud. Do you have an on-prem solution?
Yes, we can provide Geetoo MongoDB on-premise on your current infrastructure with prior agreement.
Can I move my own MongoDB to the cloud?
Yes, we are happy to help you with your migration.
Do you offer a demo environment?
Yes, we are happy to set up a free demo environment for you to try for 14 days. The demo environment can then be seamlessly transitioned to the production version.
How can I start using the product?
Please contact our sales department on +420 226 299 899 or by email at firstname.lastname@example.org.
When do you upgrade to a new version?
We always support production, stable and verified versions. We do not support beta versions.
What modes do you run MongoDB in?
We run Geetoo MongoDB in two basic modes. Stand-alone and Cluster. Each mode has its own specifics for use. We will be happy to advise you on their selection.
Are you running dedicated or shared MongoDB?
We run the Geetoo MongoDB product as a dedicated solution for one customer. We dedicate to the customer a specific VM with computing resources from which the service is operated. This VM is not shared for multiple customers.
How is resource scaling done?
Based on the monitoring outputs, we automatically scale the environment horizontally – the number of nodes in the mongo cluster, and vertically – the number of vCPUs and vRAM. Your database always has maximum performance available.
What kind of storage do you offer for MongoDB?
You can choose from several different disk tiers. We recommend using the fastest SSD layer.
What is the minimum number of replication nodes in a Cluster solution?
The minimum number of replicated nodes is 3.
Can your monitoring systems be integrated with our internal ones?
Yes, this integration can be done by agreement.
Who provides SSL certificates?
We provide secure SSL certificates as part of our service. You don’t have to worry about them.
Where is the data located?
We run the environment on our Geetoo Cloud. We do not use the sites of global cloud providers for operations.
Do you back up Geetoo MongoDB?
Yes, we back up data for added security. If necessary, we can arrange for the recovery of this data.
What items do you charge for within Geetoo MongoDB?
Geetoo MongoDB charges for the assigned performance (vCPU, vRAM) of the database. We also charge for the disk space you consume.
What is included in the price?
The price includes the operation of MongoDB, administration, backup, monitoring and those. 24/7 support.
Is there a charge for bandwidth to and from the cloud?
No. There is no charge for the transferred data.
Are IOPS counts on disk arrays charged?
No. There is no charge for IOPS consumed on disk arrays.
What financial models can I pay for the product in?
Monthly billing for pre-ordered resources.
Do I need to use a software license to use the product?
No, you do not need to use any software for this product.