Answers to the most common questions

eetoo Disaster Recovery ensures maximum availability of your data. When your primary site fails, traffic is redirected and your services and applications run from the disaster recovery site – Geetoo Cloud. 

It is suitable for customers who require high availability of data and applications and cannot afford outages of minutes or hours. Disaster Recovery is suitable for companies with continuous operations, banks and other companies that care about maximum availability.

The customer operates its own on-premise infrastructure in its own data centre. Using special protocols, it connects to the Geetoo cloud and starts replicating its data and creating a duplicate infrastructure in the Geetoo cloud. If there is an outage of the primary site, the traffic is redirected to the Geetoo Cloud and the customer is not affected by the outage of the primary site. 

The most common use of disaster recovery is as a secondary backup data center in the cloud. In the event of a failure of the primary site, services and applications are provided from this backup data center from the cloud.

We provide 99.99% SLA.

We offer the product for an indefinite duration, but for a minimum of one month.

Please contact our sales department on +420 226 299 899 or by email at sales@geetoo.com.

Yes, we are happy to set up a free demo environment for you to try for 14 days. The demo environment can then be seamlessly transitioned to the production version.

Veeam Backup & Replication software is used for data replication. This software provides a protocol for replicating data to the cloud.

We run the environment on our Geetoo cloud. We do not use the sites of global cloud providers for operations.

For Geetoo Disaster Recovery it is possible to use virtual server replication.

Virtual servers running on a VMware or HyperV hypervisor.

With functionality implemented directly in Veeam software. The functionality is called Veeam Cloud Connect. Alternatively, we can provide replication using VMware Cloud Director Availability if the primary site is on a VMware hypervisor.

It is a feature that enables data replication to the cloud, located directly in the Veeam Backup & Replication administration console.

Yes, backup and Disaster Recovery are two different services. Disaster Recovery ensures operation in another location in the event of a primary side failure. The backup is used to protect the stored data and its safe handling.

We can implement the environment 1:1 to your current state. We do not limit you in any way.

Yes, you can add or remove replicated VMs yourself.

You pay for the computing resources we hold for you within the Geetoo Cloud and for disk storage.

There are two basic financial models. We can provide the product on a monthly lump sum basis (i.e. you pay for the assigned resources each month). Or you can subscribe to the product once for a specific period of time.

No. There is no charge for the transferred data.

No. There is no charge for IOPS consumed on disk arrays.

Yes, Veeam Backup & Replication software must be used for data replication within Geetoo Disater RecoveryIn the case of replication using VMware Cloud Director, a Veeam Backup & Replication license is not required, however, VMware licenses are required and will be provided to you as part of the monthly service fee.

We can provide Veeam software as a service on a monthly basis.

All editions (Standard, Enterprise, Enterprise Plus) are supported.

No, we provide a free license with each backup instance.

We will lease licenses to you under the VCSP licensing program. This licensing model allows cloud providers to provide licenses to customers on a monthly rental basis. We can rent you all the licenses that are provided under the VCSP.

Yes, we are a Veeam Reseller Partner. We can also resell licenses to you.